Forgot Your Password?

If your login screen looks like this, please follow below. If not, please click here for instructions for Windows XP Users.

Click on "Forgot My Password"

The SSRPM Reset Wizard will open

Click on "Next"

Enter your login name. (Typically Firstname.Lastname)

  1. Enter your Birth Date. MM/DD/YY. You must include the "/" Example: 01/01/01
  2. Enter your Employee Number. This is a 7 digital number that can be found on your pay stub. (Alternately you can retrieve your employee number from personnel).
  3. Click Next

 

You will now need to select a new password. Please note the following password requirements:

  • You cannot reuse a previous password
  • Password must be at least 8 characters long
  • Password must contain a Capital letter, a lower case letter, a number, and a symbol (a character like this: !@#$% )
  • The password cannot contain your username

Type the new password again to confirm

Click Finish

Your password has been reset. Click OK

Log in with your new password.

 

 


Windows XP

If your login screen looks like this please follow below

 

 Click "Forgot my Password"

The SSRPM Wizard will start.

IMPORTANT: Verify your user name appears circled in red below. If that's not you, then you will not be able to reset your password. If your user name is NOT there click on "Click Here if you are not user 'John.Doe' " Then follow the next steps. If your name IS there click "Next" and skip to that part of the guide by clicking here.

Clicking on "Click here is not user John.Doe opens a new window. Please enter your user name (Typically Firstname.Lastname)

Click "OK"

Click "Next"

  1. Enter your Birth Date. MM/DD/YY. You MUST include the "/" Example: 01/01/01
  2. Enter your Employee number. This is a 7 digit number that can be found on your paycheck stub or you can contact Personnel

You will now need to select a new passwrod. Please note the password requirements:

  • You cannot reuse a previous password
  • Password must be at least 8 characters long
  • Password must contain a Capital letter, a lowercase letter, a number, and a symbol (Example: !@#$%)
  • The password cannot contain your username

Type the new password again to confirm

Click Finish

You can now login with your new password